The supporter groups on the West Ham United’s Fan Advisory Board (FAB) agree that there should be ID verification in order for the concessionary policy to be fair to all supporters. However, the rollout of the identity verification for concessionary season ticket holders was launched without any consultation at all with the supporter group members on the FAB.

The West Ham United Fan Advisory Board (FAB) wrote to the Mayor of London, Sadiq Khan, urging his support for West Ham United Women to play matches at the London Stadium.

The FAB also called for a fair and sustainable approach to hosting matches at the London Stadium.

This analysis of the West Ham United Supporters Matchday Experience Survey completed by 7,775 supporters, offers a data-rich portrait of the matchday experience at West Ham United.

It reveals growing dissatisfaction at the London Stadium, identifies the root causes of disengagement, and highlights overwhelming support for key reforms, recommendations and outcomes that the Fan Advisory Board (FAB) should take to the club to drive forward to seek positive change:

Members of the WHUST Board and other WHUST members attended this year’s Football Supporters’ Association (FSA) Annual General Meeting, held in Manchester on 14 June. It was a packed day of updates, discussion, and motions - and a valuable opportunity to keep our voice part of the national conversation.