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West Ham United
Supporters’ Trust

WHUST - the fan’s voice

Our focus is on West Ham fans.

We actively work with the club to ensure this is their main focus too.
 
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Fans fill the seats, wear the shirts and consume the drinks and food. Fans pay for TV subscriptions that fund the premiership broadcasting deal that bankrolls football. Fans follow our club over land and sea. Hammers fans pay for everything at West Ham. The club should work for fans.

It’s not enough to sing I’m forever blowing bubbles. Our logo is a speech bubble and we will speak up for all Hammers’ fans. We will talk to the club at all levels. We believe in meaningful consultation and negotiation. We are pragmatic, not problematic. We will compromise if necessary and work with the club for long-term improvements for fans.

We will speak up for everyone, those who attend stadia in person as well as those who follow from overseas, in fact if you follow and love our club we are your voice. We are inclusive and will work with partner groups to promote wider involvement and engagement and to oppose prejudice and discrimination. We will make sure away fans are treated as we want to be treated when at away games both in the UK and overseas.

We will speak up for West Ham fans wherever we are needed – within the Football Supporters’ Association, to the local police, to Newham council, to the government and MPs, to the companies that run the London stadium, direct with the fans’ trusts at other clubs and with national and international footballing bodies.

And we will listen to you, our members. We are a community benefit society, registered under the Co-operative and Community Benefit Societies Act 2014. Members get to vote, join the board and hold the leadership to account and drive our work for you.

News
Featured
FAB Minutes - 11th September 2024
FAB Minutes - 11th September 2024

These are the agreed meeting minutes from the first Fan Advisory Board meeting held 11th September 2024 at the Club.

As it was the first meeting, the agenda covered important administrative topics to set the FAB up for success, alongside a focus on the club’s ticketing and concession policy.

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Abba more important than West Ham supporters
Abba more important than West Ham supporters

The views of Abba Voyage concerning safety at the London Stadium are more important to Newham’s Safety Advisory Group than the views of West Ham supporters.

The London Borough of Newham is the local authority that issues the safety certificate for matches played at the London Stadium. They have decided that representatives from Abba Voyage and Sadlers Wells should be represented on the SAG for West Ham matches, but there's no room for a supporter representative.

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Parliamentary Early Day Motion on ticket prices
Parliamentary Early Day Motion on ticket prices

Football ticket prices have caught the attention of Parliamentarians with Ian Lavery MP tabling an Early Day Motion (EDM) criticising clubs for exploiting supporter loyalty, increasing costs and attacking concessions. 

Please write to your MP asking them to add their signature to the EDM.

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Football Governance Bill - Update
Football Governance Bill - Update

The new Labour Government included it as part of their King's Speech for this Parliamentary year.

The new Bill is still in construction.  Parliament returns again on 7th October.  The Bill will be introduced before the Christmas Recess.  There is debate continuing within government about whether, and if so how, to improve on the Conservative Bill.  

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 Matchday

Here’s several of our Matchday articles - see Matchday for more.

Featured
Stop / Go Boards
Stop / Go Boards

We have previously sat down with some members of Newham’s Safety Advisory Group to discuss the reasons for the Stop / Go boards, their implementation and what could be done to improve supporters’ frustrations in the walk back to the Stratford stations.

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Away Tickets & Priority Points
Away Tickets & Priority Points

Getting tickets for away matches is not a closed shop, but it is getting much more difficult - especially with no European matches this season.

If you only started getting priority points from the 2021/22 season you would be starting this season (2024/25) on 31 points - only 4 off the maximum anyone would have. But you would have had to have gone to all the Eurorean away matches to get to that level. If you only attended domestic away matches and all the home cup games (including Europe) you would only be on 11 points starting this season.

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Hackney Wick - Places to Eat and Drink
Hackney Wick - Places to Eat and Drink

Don’t want to pay the extortionate prices charged at the London Stadium.

Here's more than 30 places to eat and drink on matchdays, all within a few minutes walk of Hackney Wick station.

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Some of our current work

Featured
Football Governance Bill
Football Governance Bill

The Conservative government’s Football Governance Bill was ‘lost’ when the General Election was called. All three main political Parties subsequently included a commitment to legislate for independent regulation in their Manifesto’s. The pressing need for regulation is widely recognised and has strong support in Parliament across Party lines.

Fair and Independent Fan Engagement
Fair and Independent Fan Engagement

West Ham United have recently published the Club’s approach to Fan Engagement.  The ISC are negotiating on the Clubs’ proposals.  The context is set by the Fan Led Review and the commitment to set up a Statutory, Independent Regulator for English football as announced in the Governments’ recent White Paper and confirmed in the subsequent consultations. 

Independent Advisory Group
Independent Advisory Group

Independent Advisory Groups (IAGS) are set up to allow groups of people to act as that “critical friend” to the Police, in our case the Metropolitan Police. At IAG meetings questions are asked, police actions and initiatives explained/questioned and information shared.

Football Supporters Europe
Football Supporters Europe

We meet regularly with Football Supporters Europe to discuss issues that impact supporters across the whole of Europe and also for individual briefing sessions before our Europa League matches.

Our recent meetings have been to discuss our matches against Olympiakos after which we were able to publish the reasons and details for the mandatory coaches to and from the ground.

WHUST Annual Report
WHUST Annual Report

Welcome to the second annual report of the West Ham United Supporters’ Trust (WHUST).

The trust grew from the previous West Ham United Independent Supporters Association. The origins of that, along with other fan groups, was widespread discontent among the fan base with the ownership and direction of the club. It’s fair to say that many of those concerns remain.

We continue to engage positively with the club, along with other supporters’ groups, to improve the experience of all fans, and you can read reports of the work of the trust in this report.

WHUST ticketing manifesto
WHUST ticketing manifesto

WHUST has prepared the following 'ticketing manifesto'. We believe it is a set of commitments the club could make on ticketing that would improve the experience for fans. Some of these are quick-wins, some may take longer and some are on-going - always looking to improve if possible.

See the full details of our current work streams at Our Work

 Our Partners

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Get Involved 

There are lots of ways that ordinary Trust members will be able to help the Trust achieve our goals. Specialist projects which the Trust undertakes will require large sub-committees to oversee the progress and input relevant skills. Regular members’ meetings will allow ordinary members to bring a whole host of ideas and skills to the table.

Engagement is the main way ordinary members can help. Having more Trust numbers strengthens the credibility and effectiveness of the Trust.

If you feel that you can contribute in helping us establish the Trust and provide on-going support and help, contact us at info@whust.org

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Join us

By joining the Trust, you contribute directly to our work in promoting greater supporter involvement with WHUFC.

Volunteer opportunities

We are all volunteers and the more people that can help contribute to the Trust, the more we can achieve.

Make a Donation

If you support the work of the Trust and would like to offer financial help, you can make a voluntary donation.